Supporting Wigan borough families for over 60 years

We listen, We care, We support.

Counselling and Support Services in Wigan

Family Welfare is a long-established charity providing free, independent and confidential counselling and support services in Wigan.

We support adults, young people and children aged 5 and above, helping individuals and families navigate challenges, improve wellbeing and move forward in life.

Learn more about our services

Explore our Services

Counselling

Our counselling services provide a safe, confidential space to explore your thoughts, feelings and experiences with a trained professional. We support adults, young people and children, helping individuals better understand their challenges and develop ways to move forward.

Advocacy

Our advocacy services support vulnerable individuals to have their voice heard and their rights upheld. We work with care, empathy and professionalism to ensure each person is represented and supported appropriately.

What we do

We provide a range of support services focused on improving wellbeing, strengthening families and supporting individuals through difficult times. Our work is centred around listening, understanding and responding to the needs of our community.

Supporting Wigan Families for Over 60 Years

For over 60 years, Family Welfare has been supporting individuals and families across the Wigan borough.

Working in partnership with schools, health services and local organisations, we provide accessible, person-centred support to those who need it most.

Our services are inclusive, ensuring support is available to people of all backgrounds, circumstances and life stages.

Counselling Services Advocacy Services

We provide support to a wide range of individuals and communities, including:

Vulnerable individuals and families
People experiencing crisis or life challenges
Victims of crime
New and expectant parents
Bereaved families
Children and young people in education or care
Elderly individuals in care settings
Individuals detained under the Mental Health or Mental Capacity Act

Get support

Family Welfare exists to support individuals and families through life’s challenges, offering guidance, care and understanding when it is needed most.

We recognise that every situation is different. Whether someone is facing a difficult period in their life, coping with past experiences, or simply needs someone to talk to, our services are here to help.

Our focus is on:

Providing accessible support across the community
Promoting emotional wellbeing
Helping individuals build resilience
Supporting families in all stages of life

We believe that by listening to the community and responding to real needs, we can continue to develop services that make a meaningful and lasting difference.

We are proud of our dedicated team of counsellors, advocates, volunteers and support staff who work together to support the local community.

Listening to the people we support allows us to continually improve and develop new programmes and services.

Our flexible approach means support can be delivered:

In-person
Online
In schools or community settings

Careers at Family Welfare

At Family Welfare, we are committed to supporting individuals, families and communities across the Wigan Borough. Our work is built on compassion, professionalism and a genuine desire to make a difference in people’s lives.

We are always interested in hearing from people who share our values and want to be part of a supportive and dedicated team. Whether you are an experienced professional or looking to develop your career within the sector, we offer opportunities to work in a meaningful and rewarding environment.

Current Vacancies

Volunteer With Us

Can you spare a few hours a week to give back to your community?

We welcome applications from volunteers, including student counsellors, advocates and support staff. Volunteering with Family Welfare is a rewarding way to make a real difference.

I would like to volunteer

Get in touch

If you would like to find out more about our services, or feel ready to take the next step, we’re here to help.

We listen. We care. We support.

Make a referral

Or if you’d prefer to speak to someone first:

Fill in our enquiry form

Call us on 01942 867 888